🎉 Insurance, MATP, CTS & MTM may cover your rides at NO cost to you! Learn More →
🚐 Non-Emergency Medical Transportation

Prompt Care
Transportation

Safe, Professional and On Time

Serving Western PA & Eastern Ohio. Ambulatory, wheelchair, motorized scooter & stretcher transport. Portable ramp for steps. Wheelchair provided if needed. Your insurance, MATP, or county may pay — free to you!

📅 Request a Ride 🛡️ Check Your Coverage 🚐 Our Vehicles
📞
Call Us 24/7 to Schedule
724-977-0049
Prompt Care Transportation driver assisting a patient into a wheelchair accessible van

Compassionate Care — Every Ride

Serving patients across Western PA & Eastern Ohio

PUC #A-6328324 Insurance Accepted MATP Approved
✅ SAFE & LICENSED
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⏱️ ALWAYS ON TIME
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♿ FULLY ACCESSIBLE
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🛡️ INSURANCE · MATP · CTS · MTM
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📞 24/7 SCHEDULING
PUC Licensed & Insured  |  #A-6328324  |  113 F N Broad St, Unit 208, Grove City, PA 16127  |  Fax: 724-765-0054
Who We Serve

Caring Transport for Every Passenger

Senior transportation
Senior Transportation Compassionate door-to-door service
Wheelchair accessible medical transport
Wheelchair & Accessible Rides Ramp equipped — steps no problem
Doctor appointment transportation
Medical Appointments Dialysis, therapy, specialists & more
Your Coverage Options

Multiple Ways Your Ride Can Be Covered — Free!

Insurance, MATP, CTS, and MTM may all cover your transportation at zero cost to you. Here's how:

Pennsylvania Program

🏛️ MATP — Medical Assistance Transportation

Free rides for Pennsylvania Medicaid recipients

  • FREE for PA Medical Assistance (Medicaid) recipients
  • Doctor, dentist, pharmacy & specialist trips covered
  • No transportation cost — county administers the program
  • Available in all 67 PA counties
  • Wheelchair & accessible transport included
Learn About MATP →
Insurance Benefit

🛡️ CHC Insurance Plans

HealthChoices members may get FREE NEMT

  • UPMC Community HealthChoices members
  • PA Health & Wellness members
  • AmeriHealth Caritas PA members
  • Medical AND social trips may be covered
  • United Healthcare, Aetna, Highmark & more
See All Insurance Plans →
Broker Partners

🤝 CTS & MTM — Our Broker Partners

Prompt Care is an approved CTS & MTM provider

  • CTS (Coordinated Transportation Solutions) partner
  • MTM (Medical Transportation Management) partner
  • Brokers coordinate rides on your behalf
  • Contact your broker to request Prompt Care
  • Available for Medicaid & managed care members
About Our Brokers →
Transport Types

We Transport Everyone — Whatever Your Needs

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Ambulatory

For passengers who can walk with little or no assistance.

Door-to-door driver help
Comfortable standard seating
Escort to facility entrance
♿

Wheelchair

Portable ramp handles any steps. Wheelchair provided if you need one.

Portable ramp for steps & curbs
Wheelchair provided if needed
Certified securement systems
🛵

Motorized Scooter

Stay in your scooter — we load, secure, and transport safely.

Scooter securement systems
Ramp access included
Safe loading & unloading
🛏️

Stretcher

For patients who must remain lying down during transport.

Trained stretcher attendants
Safe locking systems
Dignified, comfortable transport
View Full Vehicle Details →
It's Simple

How to Get Your Ride

1

Call or Request Online

Call 724-977-0049 or submit our ride request form — 24/7.

2

Confirm Details

We confirm pickup, drop-off, time, and your mobility needs.

3

Verify Coverage

We help check if MATP, insurance, CTS or MTM covers the cost.

4

We Pick You Up

Your driver arrives on time with the right vehicle and equipment.

📅 Request a Ride Now
What People Say

Trusted by Patients & Families

★★★★★
"The driver was so kind and patient with my mother. They brought a ramp for the steps at our house and had her wheelchair secured perfectly. MATP covered everything — we paid nothing!"
Mary T.
Family caregiver, Grove City PA
★★★★★
"I go to dialysis three times a week and Prompt Care is always on time, every single time. My Medicaid covers the rides through MATP so it costs me nothing. I don't know what I'd do without this service."
Robert H.
Dialysis patient, Mercer County PA
★★★★★
"As the director of our senior facility, I recommend Prompt Care to all our residents. Professional, compassionate — they handle ramps, wheelchairs, everything. Our CTS trips have been seamless."
Linda K.
Senior Facility Director, Western PA